Discussion - T-Mobile’s newest move left customers no choice but to walk

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KyriosDionysus
KyriosDionysus
Arena Apprentice
• 1mo ago

People like me are barely using the data and do not make lots of calls and texts. My phones use their current equipment. So it is not like I have old stuff that requires T-Mobile to keep ancient equipment online. This is a money grab, plain and simple.


We need to stop these MVNO acquisitions. The consumers always get hurt in the end.

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robt2121
robt2121
Arena Apprentice
• 1mo ago

Tmo is no longer the Uncarrier. It is now the Recarrier

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adamthephonewiz
adamthephonewiz
Arena Apprentice
• 1mo ago

Whoever writes these articles are on some real good drugs so let me elaborate what’s going on the only plans they are retiring are the ones we kept for the older 2g 3g network we held on to for such a long time while every other carrier forced you to upgrade and change we didn’t until now we are going into an era of possibly 6g do you get mad at Apple when after so many updates your phone don’t work to switch to a Samsung that does the same exact thing and you switch to Google that does the same thing we just held off longer to keep the customers who still were using those plans and devices to stay on the network every other carrier already forces you to change and upgrade your plans sometimes without even telling you sorry not the case with t mobile so before you start writing trash articles with false information which is basically all this site is please make sure you write it how it actually is not what you want it to be

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Frothe60
Frothe60
Arena Apprentice
• 1mo ago

Whoever wrote this article must be wealthy, and very poorly educated. WGAF that they are a business??! ! They are here TO PROVIDE A SERVICE, REGARDLESS OF PRICE. They are doing EXTREMELY WELL FINANCIALLY. Do they need to make even more money??!! I think the author has has forgotten T-MOBILE HAS HAD SEVERAL MAJOR DATA BREACHES. And now, forcing legacy plans into newer, expensive plans. I hope churn rate reaches levels that the board decides is unacceptable AND TERMINATE THE CURRENT CEO.

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p51d007
p51d007
Arena Master
• 1mo ago

Instead of calling themselves the UN-Carrier, they should rename it The NO-Carrier. 🤣

They seem to be systematically trying to destroy themselves

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Darkfeather
Darkfeather
Arena Apprentice
• 1mo ago

I had been with T-Mobile for 10 years, my family had been with them since voicestream. I got the text we were being switched from our grandfathered plan and each line was going up 6$. Not much until you realize we have 15 devices with them. Other than, the price was raising, but other than expanded Mexico coverage and more Hotspot (stuff i don't use), my plan was the same. So 75$ for no extra perks. I walked right over to Verizon. Have all new phones, lower rate, and i don't feel like I'm inconvenience. When I mentioned the changes for nothing I was told "I'm sorry you feel that way." This use to be a great company, not any more. They lost who they were.

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Tronmech
Tronmech
Arena Apprentice
• 1mo ago
↵adamthephonewiz said:

Whoever writes these articles are on some real good drugs so let me elaborate what’s going on the only plans they are retiring are the ones we kept for the older 2g 3g network we held on to for such a long time while every other carrier forced you to upgrade and change we didn’t until now we are going into an era of possibly 6g do you get mad at Apple when after so many updates your phone don’t work to switch to a Samsung that does the same exact thing and you switch to Google that does the same thing we just held off longer to keep the customers who still were using those plans and devices to stay on the network every other carrier already forces you to change and upgrade your plans sometimes without even telling you sorry not the case with t mobile so before you start writing trash articles with false information which is basically all this site is please make sure you write it how it actually is not what you want it to be

So speaks the TMO employee... Funny that you're stating "alternative facts."

The Magenta plans that are ALSO going away are 5g plans. 7 lines, $6/line is $42. On my Magenta Military plan, that is a 25% hike, FOR NO NEW BENEFITS. Better, they would have pushed me to a "standard" Military/Vet experience plan if I cut out line #7, which was ANOTHER $40/month. Plus taxes and fees, naturally. So I'd pay more for less lines.

Line 7 is now a GVoice line, and on Monday the last line is activated on AT&T (Costco member wireless is either TMO ot AT&T...)

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charliew
charliew
Arena Apprentice
• 1mo ago
↵adamthephonewiz said:

Whoever writes these articles are on some real good drugs so let me elaborate what’s going on the only plans they are retiring are the ones we kept for the older 2g 3g network we held on to for such a long time while every other carrier forced you to upgrade and change we didn’t until now we are going into an era of possibly 6g do you get mad at Apple when after so many updates your phone don’t work to switch to a Samsung that does the same exact thing and you switch to Google that does the same thing we just held off longer to keep the customers who still were using those plans and devices to stay on the network every other carrier already forces you to change and upgrade your plans sometimes without even telling you sorry not the case with t mobile so before you start writing trash articles with false information which is basically all this site is please make sure you write it how it actually is not what you want it to be

You must be completely uneducated about this entire thing. First they aren't just getting rid of old 2G and 3G plans, everything"Magenta" and earlier is gone. They are claiming it's for 5G which is BS, I'm on the Magenta military plan and I have 5G data, so there's lie #1, my current plan I pay $120 for 6 lines, first 2 lines are $80 with autopay and each line up to 6 is $10 after that. With their new and "improved" plan that with jump to the first 2 lines for $120 and then the next 4 lines are $30 each with autopay so "it's and increase of only $6 per line" that's lie #2 that's an average increase of about $20 per line for absolutely 0 added benefit. Or my other option is I can drop to Essentials and lose pretty much every benefit I currently have. If TMO wants to sunset these plans fine but my price should not change, I've been a customer since Voice stream and the Jamie Lee Curtis days when it barely worked anywhere, I've never gotten a "free" phone for switching or any of the free benefits other than Netflix and the MLB TV, my bill has never been late and this is how they repay those of us that have been loyal. TMO made 11 billion dollars in profit last year and this is clearly a money grab for profit sake other than and actual benefit or raising prices are the only way they can stay in business. The Uncarrier that we loved has become The Carrier... John Legere is rolling over in his CEO grave..

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JNavas
JNavas
Arena Apprentice
• 1mo ago

I bailed to US Mobile:

  • Same data speeds on T-Mo network.
  • Choice and switching between all 3 major networks.
  • Vastly better customer service.
  • Far less expensive: full year of unlimited service for only $199.

Highly recommended!

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robt2121
robt2121
Arena Apprentice
• 1mo ago
↵JNavas said:

I bailed to US Mobile:

  • Same data speeds on T-Mo network.
  • Choice and switching between all 3 major networks.
  • Vastly better customer service.
  • Far less expensive: full year of unlimited service for only $199.

Highly recommended!

So did I, much happier!

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