Discussion - T-Mobile has had enough of customers bickering to the FCC

If T-Mobile wants its customers to stop complaining to the FCC, perhaps they should start honoring their agreements again.

They deprecated 5G plans, for Pete's sake. Lame excuses.

Wow! T-Mobile has completely turned into a sleazy company! I hope they experience SERIOUS churn! That’s the only way these dirt bag companies will learn! Hit them in their wallet.

I'm a Sprint customer who got dragged into T-Mobile unwillingly. The first thing that happened to me as a T-Mobile customer was they made my brand new 5G Sprint phone inoperable so I had to buy another phone that was on the 5G bands that T-Mobile was using not the ones that they were putting out of service from sprint. Since then I've seen increase after increase with no change in service and decreased customer service. There is absolutely no reason for me to stay with T-Mobile at this point and I definitely can see myself changing to a new carrier sometime this month. T-Mobile lies and sucks.

I used to love TMobile. Were I not on a plan with my wife, I would have left a long time ago. Right now, my wife is still paying off her phone. But the moment that phone is paid off, we are moving to another carrier. I don't like Verizon much either but I might have to consider them, or AT&T or perhaps someone else.

T-Mobile is but a shadow of is former self under John Legere. He was a major reason why I switched. The culture he created around the company and the integrity that he and the company had then were unmatched. Since their acquisition of Sprint and his departure, the company has definitely gone down the tubes and is no longer customer-friendly, but customer-hostile.

Whenever signing up for any service, always let your AI know which one so it can locate the privacy clause in the terms that lets you opt-out of arbitration. It'll draft you a letter that you can physically mail from online using a service like LetterStream, and then you can happily continue using the service, with the freedom to sue them individually or by class if they try to Eff you 💩. Just be sure to repeat the steps after EVERY terms pop-up you agree to for the life of your account.

I totally agree! He was a personality, a one man force that singlehandedly pulled TMB ahead of everyone else. Now, subterfuge and nickel-and-dining is the name of the game.

I was on One plan with $10 Plus add-on for many years. I clearly remember forever price guarantee. In fact, I chose to pay a little more per line than mvno just to beat the inevitable inflation. Now, they just wiped their butts with price guarantee and rolled me into Essential Signature WITH 80GB $10 hotspot add-on. And you cannot remove that add-on without customer service involvement.

Under Legere we all got 5G free while everyone else charged extra. 😮‍💨

Nah. That makes too much sense.

That was the point umoreeeonnn sprint plus tmo equals new att then they bought us cellular the new Verizon