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I have the 17 Pro Max, and it seems like since the 18 Pro/Pro Max came out, it has been having issue with FaceID as well. Friday, Sat, & Sun I have gone to use my device when pulling out of my pocket and FaceID basically doesn't activate. I'll be looking at my device and nothing happens. It still has the padlock showing the display is locked. I try swiping up, and nothing happens. I have to hit the power button 2-3 times for it to recognize I'm trying to open it.
Things that are NOT allowed:
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts:
I have the 17 Pro Max, and it seems like since the 18 Pro/Pro Max came out, it has been having issue with FaceID as well. Friday, Sat, & Sun I have gone to use my device when pulling out of my pocket and FaceID basically doesn't activate. I'll be looking at my device and nothing happens. It still has the padlock showing the display is locked. I try swiping up, and nothing happens. I have to hit the power button 2-3 times for it to recognize I'm trying to open it.