T-Mobile CEO appears to have given up on the postpaid crown as he talks up new categories

I think where T-Mobile is falling short right now is the fact that they've completely lost the "essence“ of "Uncarrier," which was John Legere's initiative that made the company so major. I've been with T-Mobile for probably 15 years give or take and one of the things that made me love my carrier was Legere's philosophy SPECIFICALLY around the idea that carriers suk. Well, when you look around at T-Mobile now, it feels very much carrier-like. No contracts except for that 24 month bill credit equipment installment plan. Semantically, that's still a two-year contract in a subsidized device. The only reason I haven't left yet is because somehow I've missed the rate increases of my incredibly grandfathered plan. Legere took Tmo from last place to #1 in a few years, and that T-Mobile is unrecognizable today.

I switched to t mobile in 2007,

, before Legere. Their rural coverage was miserable, but in the metro area it was excellent, so I got additionally a cheap paygo phone from Alltel. They had the best and cheapest plans, with taxes on top but no junk fees and an excellent customer service.

Then, with John Legere Things became really great. Since then it was a race to the bottom so I switched a couple of weeks ago to ATT.

The service is as good as t mobile, the customer service as horrible as t mobile but its at least less money.

The uncarrier campaign is the best thing T-Mobile has ever done.

Srini Gopalan has really screwed things up! Not just one or two or five things, but almost everything.

I'm a customer of over 20 years.

Elsewhere in this thread somebody said it's now a race to the bottom. I simply cannot disagree with this horrible observation.

If I could find a mobile carrier that gives me what I have now, I would switch right now. On my plan they upped it, including fees that HAVE ALWAYS BEEN PART OF MY PLAN. F THEM

I'll praise tmobile on only one thing.. their tmobile home internet. I had only at&t dsl for $80 and barely got 1mb down. I signed up with tmobile when they first started. Rocky start but it only got better and unlimited data and so far no chokes due to tower overcrowding out here in rural wnc. I have speeds now that let me stream, online game and browse all without a hiccup or high ping. All for $50/mo. Now their phone service.. I'll say no thanks. Never had a good experience.

Deutsche Telekom is poised to fully integrate T-Mobile, mirroring T-Mobile’s previous acquisition of Sprint, to achieve competitive parity with the global operations of AT&T and Verizon. Consequently, T-Mobile will align its operations with Deutsche Telekom’s European model. This strategic consolidation was the fundamental objective behind the Sprint merger; Deutsche Telekom required Sprint’s global network and domestic U.S. footprint to counter competitive pressures from AT&T and Verizon within the enterprise and IoT connectivity sectors. This integration is essential to support businesses with multi-location requirements, providing the necessary scalability and global reach to compete effectively within the wholesale and B2B markets.

Called to quit T-Mobile and they made no effort to keep a pair of 15 year customers. I went from $157/mo to $68/mo on Consumer Cellular with better service.

Sprint acquisition was all about the spectrum. DT let their stock ownership slide. Now TMUS became the super cash cow exceeding in profits all DT operations by far they want the full control back again.

There is our view and there is stockholders' view.

His calculations are simple. The tranquilized population will complain a bit, but only few will switch away. TMO can tolerate a million subscriber loss.

But the much higher prices and much less customer service will bring much more revenue . Additionally, Verizon and AT&T for whom Legere's TMO was a real problem are happy about the development and likely follow the suit, decreasing any competitive pressure on TMO.