Discussion - iPhone 18 Pro Max owners on AT&T got the right treatment, but I think it exposes a bigger problem

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shollywood
shollywood
Arena Apprentice
• 1d ago

Yet the sheep still flock to buy their crap

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TuGa121
TuGa121
Arena Master
• 1d ago

"I'll give Apple credit where it's due. It confirmed the problem roughly a week after reports picked up, and it's replacing affected phones instead of asking owners to wait on a patch, which is the right way to handle a $1,299 phone that can't make calls."


Yup 💯 unlike samsung who has their customers using devices with defect screens and cameras year after yesr after year.

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NunoB512
NunoB512
Arena Master
• 1d ago

" Apple hasn't said what causes the problem, and that matters, because the fix tells its own story. A setting or a software bug can usually be undone with another update, which is how these things tend to go. When Apple says the only cure is a new phone, I'm guessing something on the affected units changes in a way software can't reach." Apple deserves no praise for simply replacing defective units. Releasing a product that fails to perform its most basic function is a clear failure in quality control. Since this is an unfixable hardware defect, a replacement is the only responsible course of action, not an act of benevolence. If this were a Samsung or Google device, the public (aka #ISheep) outcry over such a severe flaw would be deafening, yet Apple somehow evades the same level of accountability.

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shollywood
shollywood
Arena Apprentice
• 2h ago
↵NunoB512 said:

" Apple hasn't said what causes the problem, and that matters, because the fix tells its own story. A setting or a software bug can usually be undone with another update, which is how these things tend to go. When Apple says the only cure is a new phone, I'm guessing something on the affected units changes in a way software can't reach." Apple deserves no praise for simply replacing defective units. Releasing a product that fails to perform its most basic function is a clear failure in quality control. Since this is an unfixable hardware defect, a replacement is the only responsible course of action, not an act of benevolence. If this were a Samsung or Google device, the public (aka #ISheep) outcry over such a severe flaw would be deafening, yet Apple somehow evades the same level of accountability.

1 million percent correct. Now there marron colours are chipping off the paint...there quality of products is really gone downhill. Probably why it takes DAYS now to even get a genius bar appointment to fix their crap. This is what happens when you rest on your previous success.

Here come the sheep...

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NunoB512
NunoB512
Arena Master
• 45m ago
↵shollywood said:

1 million percent correct. Now there marron colours are chipping off the paint...there quality of products is really gone downhill. Probably why it takes DAYS now to even get a genius bar appointment to fix their crap. This is what happens when you rest on your previous success.

Here come the sheep...

What is happening to Apple is a direct result of all of the "passes" they get from their blinded fan boys (aka #ISheep) I feel bad for the regular users, that are paying top dollars and getting devices full of issues both on the software and hardware, and even getting cheated with inferior components.

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