With T-Mobile in the process of transitioning to a digital-first carrier, the T-Life app has become the key to the whole move. Customers and reps have to use the T-Life app to handle device upgrades, the purchase of accessories, line management, and more. The app has been laggy, occasionally doesn't work, and many T-Mobile customers, used to getting help from a real live human rep, have not been happy with this. Some issues are impacting T-Mobile's T-Life app Additionally, the T-Life app has...
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With T-Mobile in the process of transitioning to a digital-first carrier, the T-Life app has become the key to the whole move. Customers and reps have to use the T-Life app to handle device upgrades, the purchase of accessories, line management, and more. The app has been laggy, occasionally doesn't work, and many T-Mobile customers, used to getting help from a real live human rep, have not been happy with this. Some issues are impacting T-Mobile's T-Life app Additionally, the T-Life app has...
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